Delivery Policy


Delivery policy:

° Delivery within Finland takes about 5 working days.

° Products will be delivered to your nearest Posti office.

° Postage to Finland is free for a limited time

° Postage to Europe is 25€

 

Guarantee:

If you are not satisfied with the product(s) or if you want to change something in your order, please contact via email ASAP or send the item(s) back within 14 days from the date of arrival. Please note that the product should be in it´s original packaging and in unworn shape for resale. Products has a guarantee of two (2) years. Flawed products can be sent back without charge and we will fix it or send you a new one. Shipping costs will be added to the customer's account when returning an item.

 

Returns:

Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or a proof of purchase.

 

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of bank days.

 

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@originalawa.com

 

Exchanges: 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@originalawa.com and send your item to: Lauklähteenkatu 11 C 24, 20740 TURKU, FINLAND

 

Shipping:

To return your product, you should mail your product to: Lauklähteenkatu 11 C 24, 20740 TURKU, FINLAND

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.